If you’re tired of dealing with dead grass, wasted water, and the allergy concerns that come with grass turf, you may be considering synthetic turf.

Whether you’re upgrading from natural turf or creating a new artificial grass space, there are plenty of advantages coming your way. Synthetic turf is not only environmentally friendly, but also low-maintenance and indistinguishable from real grass (at least when you choose the right supplier).

That said, it’s important that you choose the right supplier if you want to get the best bang for your buck – but what’s the difference between a “good” and “bad” synthetic lawn supplier?

The wrong choice can not only lead to a fake-looking turf, but also bad installation and significant (a.k.a expensive) follow-up requirements. To help you save time and money, here’s everything you need to know about how to choose the best synthetic turf supplier on the Gold Coast and in Brisbane.

What should I look for when hiring a synthetic turf supplier?

When considering an artificial turf supplier, there are a few factors that you should keep top of mind in order to find the right fit. We’ve rounded up the most important (though this list isn’t exhaustive). For more information, reach out and chat to a member of our team. We offer obligation-free calls to help you explore your options without stress or pressure.

Installation costs

First, you should have a good idea of the installation costs. This is not only for budget reasons, but also because many contractors can significantly overcharge, undercharge, or fail to be transparent in their pricing. Remember, there are several factors that go into the installation cost, including:

  • Turf price
  • Area size
  • Labour costs
  • Taxes and insurance fees

Keep in mind, a cheaper cost doesn’t always translate to savings. Lower upfront costs can mean that the company is cutting corners or – even worse – that they’re not operating legally. That said, familiarising yourself with these costs can help you understand the ballpark and what to look for. That way, you’ll be able to identify an outlier easily and quickly – and take your business elsewhere.

Product style

There are many artificial turf options available today, and various different styles and price points. It’s important to familiarise yourself with the market and figure out exactly what colour, blade style, material, and length would be ideal for you.

When making this decision, there are a few things to consider:

  • The weather: Many styles or materials are suited to particular weather conditions, so it’s important to keep in mind the hot summers in Queensland.
  • Your household: Do you have small children or pets? Then you will likely want a style that is softer and more comfortable to walk on barefoot.
  • The rest of your home: Finally, you want your grass to “go” with the look and feel of the rest of your home, so it’s important to consider your entire aesthetic to make sure you get it right.
  • Commercial needs: Synthetic grass is not one-size-fits-all. Are you looking to provide a surface for cricket, basketball, putting greens, or tennis? Your specific needs will dictate the supplier you work with.

Warranty information

Finally, it’s important to make sure that you’re guaranteed a warranty for installation. Be specific here: all warranties have limitations, so it’s vital that you understand exactly what damages are covered, and what damages are not.

What questions should I ask a potential synthetic turf supplier?

To help determine if you’re working with the right synthetic turf supplier, you can ask various questions. Here are a few we’ve been asked – and that we recommend you ask too!

  • “How do I care for artificial grass?” This is a simple question, but it can speak to a potential provider’s expertise and their thoroughness. Synthetic turf is much easier to maintain than fresh turf, and keeping it clean usually requires that you rinse it off to get rid of dirt and debris, hose down any areas that your pets use for potty, and spray areas that have prolonged sun exposure. Again, you can look up this information on your own, but a potential provider’s thoroughness answering these questions – as well as their patience – can tell a lot.
  • “Is the grass dog and child friendly?” This is another important question, and the answer is not universally yes. It’s important, then, that you choose a turf – and a turf provider – that keeps the health and wellness of your household top of mind. In the same vein, some types of artificial grass aren’t as resilient when it comes to traffic and high use. This is another factor to keep in mind.
  • “What artificial turf options do you supply?” It’s always vital to know what styles and brands the provider has. Do your research and make sure it’s exactly what you’re looking for.
  • “Can you install artificial grass on my oddly shaped lawn?” This is another helpful question to gauge your potential team’s expertise, as well as their level of comfort with complex or “abnormal” jobs.
  • “How much experience do you have with artificial turf installations?” Yes, there are new and unestablished companies that know what they’re doing – perhaps they’re simply new to the area. That said, as a rule of thumb, you want an installation company with years of experience in the Gold Coast and Brisbane industry. This not only provides the social proof you need to gauge whether or not they know what they’re doing, but also helps give you peace of mind that they’ll be able to deal with any unforeseen problems that could arise.
  • “Do you use your own team or outsource installation?” If the prospective supplier outsources their work, it’s important that you ask follow-up questions about their team’s qualifications, skills, and reliability to make sure they have a solid team.
  • “Can you provide testimonials or referrals?” It’s always good to see a potential candidate’s work and to see if they’ve completed jobs similar in scope, complexity, and desired outcome to yours. If they’ve done it 100 times, chances are they’ll get it right on job #101.

Is it worth hiring a professional synthetic turf installer?

Yes. We may be biased (since we’re one of the Gold Coast and Brisbane’s most trusted synthetic lawn teams), but we think that it’s better to get your synthetic turf professionally installed. Here are a few reasons why:

✔ Save time and money: Yes, professional installation will cost more than installing some turf yourself. That said, you will have to spend money on materials and supplies if you do it on your own – not to mention any extra that you’ll need to get if the job is done unevenly or incorrectly the first time.

✔ Materials cost less: Professionals have lower costs overall and access to wholesale connections and industry relationships that mean you end up paying less per square metre than ducking to your local Gold Coast Bunnings or hardware store to buy supplies.

✔ Professional Finish: If you want a turf installation that looks even, smooth, and totally natural, a professional can help ensure that’s done correctly the first time.

Still unsure? Take advantage of our obligation-free consultations

If you’re considering installing synthetic turf for your home or commercial space, we can’t recommend it enough!

Synthetic turf is durable, environmentally friendly, safe for your family, and nearly indistinguishable from the real thing. That said, it’s important that you do your homework, ask the right questions, and make sure that you find the right synthetic turf supplier for your job.

If you have any questions, or you’d like more details about your synthetic turf install, feel free to chat to a member of the team on 1300 521 612 or reach out to us directly for a FREE quote here.